Customer calls
They call the business number they already know, or a new number you choose.
AI RECEPTIONIST FOR PLUMBING COMPANIES
Your next plumbing job shouldn’t go to voicemail.
MapFlow Reception answers your plumbing calls 24/7, captures the customer’s details, helps with tentative scheduling, and sends the important information straight to you.
Keep your existing business number or use a new one. MapFlow fits around the way you already handle calls.
Incoming call
Sarah M.
1:47 PM
MAPFLOWAnswering
M
MapFlow ReceptionNew plumbing call
Sarah M.
(916) 555-0182
Water heater leaking heavily
Sacramento
UrgencyHigh
RequestedTue 10:00 AM
StatusTentative
Lead tracker
CallerIssueUrgencyStatus
Sarah M.Water heater leakHighTentative
Marcus T.Clogged drainNormalFollow-up
24/7 answering
Keep your number or use a new one
Google Calendar
SMS summaries
Lead logging
MISSED CALLS COST REAL OPPORTUNITIES
You already paid to make the phone ring. Don’t lose the job because you couldn’t answer.
A customer may find you through Google, a referral, your truck, or because they’ve called before. When they finally need a plumber, they usually pick up the phone.
If you’re under a sink, driving between jobs, or done for the day, that call shouldn’t automatically become a voicemail.
MapFlow helps make sure someone is there to answer when you can’t.Google
Referral
Service truck
Repeat customer
Incoming call
HOW MAPFLOW WORKS
From missed call to organized lead.
MapFlow steps in when you need it, handles the conversation naturally, gathers the information that matters, and sends everything back to you.
MapFlow answers when needed
Keep answering your own calls when you’re available. Unanswered, overflow, or after-hours calls can be routed to MapFlow.
Details are collected
Name, callback number, service address, plumbing issue, urgency, appointment interest, and useful notes.
Availability is checked
If enabled, MapFlow checks real availability from your connected Google Calendar before offering times.
A tentative time is requested
The caller can choose from available times, but the request remains tentative until your company confirms it.
You get the lead
A concise SMS summary is sent and useful call details are logged for follow-up.
YOUR PHONE SYSTEM, YOUR CHOICE
You stay in control of your calls.
MapFlow fits around the way you already handle them.
You don’t have to replace the number your customers already know. Keep your current business number and forward unanswered calls to MapFlow, or use a new number if that setup works better for you.
AFTER EVERY CALL
Know what happened without listening to voicemail.
MapFlow sends you a concise text with the useful information gathered during the call and logs the lead so you can keep everything organized.
MapFlow Reception
New plumbing call
Sarah M.
(916) 555-0182
Sacramento
Water heater leaking heavily
Leak appears to be getting worse.
Lead trackerEvery call stays organized
CallerPhoneIssueCityUrgencyStatus
Sarah M.(916) 555-0182Water heater leakSacramentoHighTentative
Marcus T.(916) 555-0131Clogged drainRosevilleNormalFollow-up
Priya K.(916) 555-0156Pipe leakFolsomHighNew
Text now. Organized record later.
BUILT AROUND YOUR BUSINESS
Your business. Your rules.
Configure MapFlow with your business hours, service areas, services, FAQs, scheduling policies, after-hours behavior, approved pricing guidance, and special instructions.
You decide what MapFlow can and cannot say.
Service areasConfigured
Business hoursConfigured
FAQsConfigured
Scheduling rulesConfigured
Approved pricing guidanceOptional
Never-say instructionsConfigured
TuesdayAvailable times
Tentative request
GOOGLE CALENDAR
Scheduling assistance without guessing.
If you want MapFlow to help with scheduling, it checks the actual availability returned by your connected Google Calendar before offering times.
- Only real returned availability is offered
- Appointment requests remain tentative
- If availability can’t be verified, MapFlow collects the preferred time for manual follow-up
LIVE DEMO
Hear exactly what your customers would hear.
Call the live MapFlow receptionist and pretend you need a plumber. See how it handles the conversation, gathers the important details, and guides the call naturally.
Call the Live Demo (805) 273-9622Try asking about a leak, water heater issue, or scheduling a service visit.
No Zoom. No scheduled demo required. Just call and test it yourself.
WHAT MAPFLOW CAN HANDLE
The useful parts of a receptionist, without the clutter.
24/7 call answering
For the calls you configure MapFlow to handle.
Lead capture
Name, callback number, address, issue, urgency, and useful notes.
Scheduling assistance
Real availability checks and tentative appointment requests.
SMS summaries
Concise operational summaries sent to your authorized number.
Lead logging
Useful call details added to a simple tracking sheet.
Business-specific answers
Hours, service areas, FAQs, policies, and approved pricing guidance.
HANDS-ON SUPPORT
We don’t just set it up and disappear.
Need to update business information? Want to change how a situation is handled, add an FAQ, adjust scheduling rules, or update approved pricing guidance? Just reach out.
We’ll work with you to refine the setup and make the receptionist fit your business as closely as practical.
Questions, concerns, and ideas are always welcome.PRICING
Simple pricing. Built around your call volume.
Choose the plan that fits your business today. Secure signup can collect the customer's payment method first, then monthly billing begins when the receptionist is activated.
Starter
$249/month
For solo plumbers and smaller shops that want dependable missed-call coverage.
500 included minutes $0.55/min overage
- 24/7 AI receptionist
- Lead capture
- Appointment scheduling assistance
- Google Calendar integration
- SMS call summaries
- Lead logging
Growth
$549/month
For growing plumbing companies handling a larger volume of calls.
2,000 included minutes $0.45/min overage
- Everything in Starter
- Priority support
Pro
$949/month
For higher-volume or multi-location plumbing operations.
4,000 included minutes $0.35/min overage
- Everything in Growth
- Multi-location/high-volume support
- More complex workflow customization
$0 charged during setup. Stripe securely saves your payment method when you choose a plan. Your first monthly charge starts when your receptionist is configured, tested, and activated. If setup takes longer, the billing hold can be extended.
By subscribing, you agree to the Terms of Service and acknowledge the Privacy Policy and Refund & Cancellation Policy. Stripe also requires Terms acceptance at checkout.
By subscribing, you agree to the Terms of Service and acknowledge the Privacy Policy and Refund & Cancellation Policy. Stripe also requires Terms acceptance at checkout.
FAQ
Questions plumbers usually ask first.
Can I keep my existing business number?
Yes. Most plumbing companies can keep the number their customers already know and route unanswered calls to MapFlow. You can also use a new number if you prefer.
What happens if I answer the call myself?
You handle it normally. MapFlow is designed to fit around your call flow rather than force you to replace the way you already answer customers.
Are appointments automatically confirmed?
No. Appointment requests are tentative until your company reviews and confirms them.
What do I receive after a call?
A concise text summary with the useful information collected during the call. Relevant lead information is also logged for tracking and follow-up.
Can MapFlow answer questions about my business?
Yes. Your receptionist can be configured with approved information about your hours, service areas, services, FAQs, policies, and other business details.
Can MapFlow answer pricing questions?
Yes, if you want it to. You can provide approved pricing guidance such as service-call fees, general ranges, or specific language. MapFlow should not invent an estimate or guarantee a final price.
What if the calendar isn’t working?
MapFlow should not guess. If availability cannot be verified, it can collect the caller’s preferred time and let them know the company will follow up.
Can I change the receptionist after launch?
Yes. Email us if you want to update business information, FAQs, scheduling rules, pricing guidance, or other approved behaviors. We’ll help refine the setup.
How long does setup take?
We generally target going live within 5–10 business days after receiving the complete intake form, required information, needed access, and reasonable cooperation. Timing is an estimate, not a guarantee.
What happens if I go over my included minutes?
You keep receiving service and the applicable overage rate for your plan is charged according to your billing terms.
Will I be charged when I choose a plan?
No recurring subscription charge is taken during setup. Stripe securely collects and saves your payment method, and your first paid monthly billing period begins when MapFlow confirms your receptionist is configured, tested, and activated. If setup takes longer, the billing hold can be extended.
Can I cancel?
Yes. There is no standard cancellation fee. After activation, subscriptions renew monthly until canceled according to the applicable terms.
READY WHEN YOU ARE
Your next plumbing call could be your next job.
Make sure somebody answers.
No scheduled demo required. Try MapFlow yourself or choose a plan when you’re ready.